Is the presence of “Shadow IT” an indication of IT department failure?

Photo by Emile Perron

Yes, this title is a bit of a hot take, and I could be reasonably accused of manufacturing a clickbaity headline.

I didn’t pick it because I am trying to stir controversy though, I picked it because I genuinely feel we should re-examine how we look at “shadow IT” operations inside a company. As a part of the technology community, I feel like we hold a responsibility to shift our attitudes on the topic, and even *gasp!* learn from any shadow IT we might come across.

The failure may not be the fact that there is shadow IT happening, instead, the failure may be with the attitudes towards it. If we called it “getting things done” instead of “shadow IT”, would we approach it differently?

Continue reading “Is the presence of “Shadow IT” an indication of IT department failure?”