Leadership
Everything I Needed to Know About Management, I Learned from Being a Dad
I've been saying for years that I would write a book on the parallels between parenthood and managing people. My bucket list is already longer than I will ever be able to accomp...
Climbing the Corporate Ladder
Remember your first job? It might have been washing dishes somewhere, or collecting carts at the grocery store, or replacing tried-on items at the clothing store. Whatever the j...
Leadership and Management
Although the terms are sometimes used interchangeably, leadership and management are distinct concepts. I like the analogy that describes leadership as pointing a boat in the ri...
Embracing Uncertainty
A desire for control is a core human trait. We all want to have control over our environment, control over what happens to us in our day-to-day, and control over our future. We ...
Doing root cause analysis the right way
The concept of 5 whys is frequently trotted out as a formula for root cause analysis. Its proponents claim, "Just ask 'why' 5 times, and you will fully understand the root cause...